Privacy Policy

Introduction

Tributary respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.


Information Collection

We may collect information about you in a variety of ways. The information we may collect on the Site includes (but is not limited to):

Personal Data: We collect personally identifiable information that you voluntarily provide to us when you register or engage with the Site. This may include:

  • Name
  • Email address
  • Location data: We collect your geographic location at registration, which is used to tailor content to your region via our regional databases.
  • Other information: Any other details you choose to provide during interactions with our LLM or other features of the Site.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages you have viewed before and after visiting the Site.

Financial Data: If you make any purchases or transactions through the Site, we may collect your payment information, including:

  • Credit card details (e.g., credit card number, expiration date, and card brand)
  • Billing address

Note: We only collect and process this information through trusted third-party payment processors (Stripe). We do not store payment details on our servers.


How We Use Your Information

We use the data we collect for the following purposes:

  • Personalization and Content Delivery: Your location data is used to deliver regionally tailored content through our standard and regional databases. This allows us to provide content that is relevant to your geographic region and nonprofit needs.
  • LLM Interaction: We store the questions you ask our Large Language Model (LLM). This data may be used for internal purposes such as improving the accuracy of our LLM and optimizing the services we provide.
  • Custom Nonprofit Assessments: Our LLM includes custom commands, such as the "assessment" feature, which walks nonprofits through needs assessments. We may store and review these interactions to enhance our assessment tools.
  • Usage Reporting to Funders: We work with funders who sponsor nonprofits into our program. In return, we share aggregate usage data (e.g., how often and in what ways the platform is used) with these funders. We do not share any personally identifiable information with funders unless explicitly authorized by the nonprofit.

What We Do Not Collect

We do not collect or store the following demographic information:

  • Age
  • Gender
  • Hometown
  • Personal interests

How We Share Your Information

We may share your information in the following ways:

  • Funders: We may share aggregate usage data with funders who sponsor nonprofits in our program. This data is anonymized and presented in summary form, allowing funders to understand how their sponsored nonprofits are using the platform.
  • Service Providers: We may share your information with trusted third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer support.
  • Legal Obligations: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
    • Comply with legal obligations or processes
    • Protect and defend the rights or property of Tributary
    • Prevent fraud or illegal activities
    • Protect the safety of our users and the public

Data Retention and Security

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. When we do, we will update the "Effective Date" at the top of this policy and notify users as required.


Written by Tributary LLC

Last Updated: 3/27/2024